Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Chichester | GPhC Registration No. 9012511 | Last Updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This policy explains how Pharmacy Weight Loss Chichester collects, uses, and safeguards your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Pharmacy Weight Loss Chichester is a GPhC registered online pharmacy weight loss clinic serving patients in Chichester and across the UK. As a registered pharmacy (GPhC No. 9012511), we are legally and professionally obligated to handle your personal and medical data with the highest standards of care and confidentiality.

Data We Collect

When you use our services, we may collect the following types of information:

• Personal details: Full name, date of birth, address, email address, and phone number.
• Medical information: Health history, weight, BMI, existing conditions, and current medications relevant to your weight loss treatment.
• Payment details: Billing information processed securely through our payment provider. We do not store full card details.
• Technical data: IP address, browser type, and device information collected automatically when you visit our website.

How We Use Your Data

We use your personal and medical data for the following purposes:

• To assess your suitability for weight loss treatments and for our pharmacist to review and approve your consultation safely.
• To dispense and arrange delivery of approved medications, which are typically dispatched within 1 working day of pharmacist approval.
• To communicate with you about your orders, prescriptions, and any clinical questions.
• To comply with our legal and regulatory obligations as a GPhC registered pharmacy.
• To maintain accurate patient records as required under pharmacy and healthcare regulations.

Our lawful basis for processing your data is primarily the performance of a contract and compliance with legal obligations. For special category health data, we rely on the provision of health or social care treatment.

Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. We use:

• Essential cookies: Required for the website to function correctly, including maintaining your session and securing your data.
• Analytical cookies: To understand how visitors use our website so we can improve our services. This data is collected anonymously where possible.

You can manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of our website.

Third Party Sharing

We do not sell your personal data to any third party. We may share your information only in the following limited circumstances:

• Delivery partners: Your name and delivery address are shared with our courier service solely for the purpose of dispatching your medication.
• Payment processors: Billing data is securely handled by our third-party payment provider, who is bound by their own data protection obligations.
• Healthcare professionals: Where clinically necessary or required by law, your information may be shared with other registered healthcare providers involved in your care.
• Regulatory bodies: We may be required to disclose data to the GPhC, MHRA, or other regulatory or law enforcement authorities where legally required.

All third parties we work with are required to handle your data securely and in compliance with UK GDPR.

Data Retention

We retain patient records for a minimum of eight years following your last contact with us, in line with NHS and pharmacy regulatory guidance. After this period, data is securely deleted or anonymised.

Your Privacy Rights

Under UK GDPR, you have rights regarding your personal data. You may request access to the data we hold about you, ask us to correct inaccurate information, request deletion of your data where appropriate, or object to certain types of processing. You also have the right to data portability in certain circumstances. We will respond to all valid data-related requests promptly. Please be aware that some requests may be limited where we have legal or regulatory obligations to retain your records.

Contact Us

If you have any questions about this privacy policy, wish to exercise your data rights, or have a concern about how your data is handled, please contact us directly. We aim to respond to all data-related enquiries within 48 hours.

Email: info@pharmacyweightloss.co.uk

Phone: (+44) 116 4646009

Pharmacy Weight Loss Chichester | GPhC No. 9012511